Success Stories, By Business Problem

Alignment

  • Computer Sciences Corporation
    Summary : CSC, NetApp, Cisco, and BMC use a serious game to help deliver a challenging project faster.
  • Deloitte
    Summary : Deloitte uses a video game to get quantified, objective insights into whether job candidates have the skills and personality traits the company wants.
  • Millennium Challenge 2002
    Summary : The US military simulates a conflict with Iran, with surprising results.
  • Scrum Alliance
    Summary : The Scrum Alliance uses a serious game to test Agile skills and determine whether teams understand Agile the same way.
  • Serena
    Summary : Serena uses serious games to ensure their salespeople understand their customers.
  • Serious Mind Games
    Summary : Marriage and family therapists use serious games to help clients in treatment.Summary : Marriage and family therapists use serious games to help clients in treatment.
  • US Department Of Defense
    Summary : The US Department Of Defense is one of the earliest and most enthusiastic serious game practitioners.
  • VersionOne
    Summary : VersionOne adds a serious game to help software developers improve team productivity.

Communication
  • Cisco
    Summary : A serious game communicates why Cisco is a networking innovator.
  • IBM CityOne
    Summary : IBM uses a city builder simulation to explain its Smarter Planet initiative.
  • mtvU (MTV University)
    Summary : A serious game helps raise awareness about the crisis in Darfur.
  • US Army, America’s Army video game
    Summary : The US Army uses a video game as a communications and recruitment tool.Summary : The US Army uses a video game as a communications and recruitment tool.

Education
  • Kriegspiel
    Summary : A Prussian officer invents a teaching game now used in militaries worldwide.Summary : A Prussian officer invents a teaching game now used in militaries worldwide.
  • McGill University
    Summary : A crisis simulation teaches McGill University journalism students about the practical and ethical challenges facing journalists in a war zone.
  • Megagames
    Summary : Megagames throw players into multiple teams, often representing people dealing with a crisis.Summary : Megagames throw players into multiple teams, often representing people dealing with a crisis.
  • MIT Sloan School Of Management
    Summary : MIT's Beer Game teaches the challenges of supply chain management.
  • NATO stability operation simulation
    Summary : A NATO training class uses a simulation of a crisis in a fragile, divided country.Summary : A NATO training class uses a simulation of a crisis in a fragile, divided country.Summary : A NATO training class uses a simulation of a crisis in a fragile, divided country.
  • Scrum Alliance
    Summary : The Scrum Alliance uses a serious game to test Agile skills and determine whether teams understand Agile the same way.
  • Serena
    Summary : Serena uses serious games to ensure their salespeople understand their customers.
  • US Army, America’s Army video game
    Summary : The US Army uses a video game as a communications and recruitment tool.Summary : The US Army uses a video game as a communications and recruitment tool.
  • US Department Of Defense
    Summary : The US Department Of Defense is one of the earliest and most enthusiastic serious game practitioners.
  • X-Plane
    Summary : The X-Plane simulator teaches pilots how to fly a wide variety of aircraft.

Engagement
  • City of San Jose
    Summary : Faced with a budget crisis, the City of San Jose uses a serious game to collaborate with the community on making the hard choices.
  • US Army, America’s Army video game
    Summary : The US Army uses a video game as a communications and recruitment tool.Summary : The US Army uses a video game as a communications and recruitment tool.

Ideation
  • Brocade
    Summary : Brocade uses serious games to collaborate and innovate across distances.Summary : Brocade uses serious games to collaborate and innovate across distances.
  • Kaiser Permanente
    Summary : Kaiser developers its own game to foster innovation.
  • Kriegspiel
    Summary : A Prussian officer invents a teaching game now used in militaries worldwide.Summary : A Prussian officer invents a teaching game now used in militaries worldwide.
  • Megagames
    Summary : Megagames throw players into multiple teams, often representing people dealing with a crisis.Summary : Megagames throw players into multiple teams, often representing people dealing with a crisis.
  • Millennium Challenge 2002
    Summary : The US military simulates a conflict with Iran, with surprising results.
  • NCSA
    Summary : A web-based service for connecting high school athletes to college recruiters uses serious games to guide important product decisions.
  • Oracle
    Summary : An Oracle product team uses a serious game to generate new feature ideas and assess which will be most valuable for the customer.
  • Qualcomm
    Summary : Qualcomm uses serious games to keep pace with the demands of a rapidly changing technology market.
  • Reed Elsevier
    Summary : Reed Elsevier regularly uses serious games to generate and assess new product ideas.
  • University of Washington
    Summary : A serious game helps scientists solve a knotty biochemical puzzle.
  • US Department Of Defense
    Summary : The US Department Of Defense is one of the earliest and most enthusiastic serious game practitioners.
  • Verisign
    Summary : VeriSign uses a serious game to generate ideas for improving customer service. In the process, it learned about the challenges facing a global organization.

Insights
  • Biogen
    Summary : Biogen uses a game to simulate entering a new market.
  • Brocade
    Summary : Brocade uses serious games to collaborate and innovate across distances.Summary : Brocade uses serious games to collaborate and innovate across distances.
  • BuyerZone
    Summary : BuyerZone uses a serious game to prioritize features when re-writing its web application from scratch.
  • Caterpillar
    Summary : Caterpillar uses a game to peek into its future market.
  • ConAgra
    Summary : A serious game gives ConAgra a peek at the future competitive landscape.
  • Deloitte
    Summary : Deloitte uses a video game to get quantified, objective insights into whether job candidates have the skills and personality traits the company wants.
  • EFI
    Summary : Serious games help teams at EFI apply lessons learned to the next product development cycle.
  • Embase (division of Elsevier B.V.)
    Summary : Embase uses a serious game to connect with customers at a trade show.
  • Major European bank (name withheld)
    Summary : A bank uses a game to anticipate future risks and threats.
  • NCSA
    Summary : A web-based service for connecting high school athletes to college recruiters uses serious games to guide important product decisions.
  • Oracle
    Summary : An Oracle product team uses a serious game to generate new feature ideas and assess which will be most valuable for the customer.
  • Qualcomm
    Summary : Qualcomm uses serious games to keep pace with the demands of a rapidly changing technology market.
  • Reed Elsevier
    Summary : Reed Elsevier regularly uses serious games to generate and assess new product ideas.
  • Serious Mind Games
    Summary : Marriage and family therapists use serious games to help clients in treatment.Summary : Marriage and family therapists use serious games to help clients in treatment.
  • US Department Of Defense
    Summary : The US Department Of Defense is one of the earliest and most enthusiastic serious game practitioners.
  • Verisign
    Summary : VeriSign uses a serious game to generate ideas for improving customer service. In the process, it learned about the challenges facing a global organization.

Productivity
  • BuyerZone
    Summary : BuyerZone uses a serious game to prioritize features when re-writing its web application from scratch.
  • Computer Sciences Corporation
    Summary : CSC, NetApp, Cisco, and BMC use a serious game to help deliver a challenging project faster.
  • Microsoft
    Summary : Microsoft uses gameification to motivate employees to take on routine but necessary tasks.
  • VersionOne
    Summary : VersionOne adds a serious game to help software developers improve team productivity.